Privacy policy

Last updated: October 13, 2026

Mymentum is operated by Maryna Yelshanska in Raleigh, North Carolina. This policy explains how we handle personal information when you use this website or contact us about our services.

Information we collect

You may choose to provide your name, email address, phone number or another contact method, the type of help you need, and the details of your inquiry. Please share only what is needed to start the conversation. Do not send medical records, financial account details, identity documents, or other sensitive or confidential material through a general contact form.

Our hosting and security providers may process technical information such as an IP address, browser and device details, request times, and security signals needed to deliver the website and prevent abuse.

How we use information

We use inquiry information to respond, understand the help you are looking for, discuss or provide services, and maintain related business communications and records. We do not use inquiry information for unrelated marketing without appropriate authorization. We use limited technical information to operate the website, verify submissions, prevent spam, and address security or delivery problems.

Service providers and sharing

We use third-party providers for website hosting, communications, form processing, and security. They may process information as needed to provide those functions, including processing or storing information in the United States or other locations where they operate. Their own privacy practices and terms also apply to their services.

We do not sell personal information. We may disclose information when required by law or reasonably necessary to protect rights, safety, or the security of our services. Links to a digital business card, social networks, and other websites lead to independently operated services with their own privacy practices.

Cookies and analytics

We use Google Analytics 4 to understand website visits, traffic sources, interest in our service pages, form engagement, confirmed inquiries, and clicks on our digital business card. We use Microsoft Clarity for heatmaps and session recordings that help us understand navigation and improve usability. These tools may process page views, interaction activity, browser and device information, approximate location, and cookie or similar identifiers. Hosting and security services may also use technologies needed to operate or protect the website.

Our measurement events do not include inquiry names, email addresses, phone numbers, messages, or other submitted form details. Inquiry form content is masked for Clarity recordings, including input fields and form feedback. Masking reduces disclosure of form details; it does not make all technical usage information anonymous.

Google and Microsoft process usage information through their services, including in countries where they operate. Learn about Google's data processing and Microsoft's privacy practices. We do not use Google Ads, Meta Pixel, or remarketing on this website.

You can manage cookies through your browser settings and use the Google Analytics opt-out browser add-on. Blocking technologies may affect measurement or website security checks. Availability and continuity of analytics features can vary by location and provider privacy requirements. The site does not respond separately to browser Do Not Track signals.

Retention

We manually review closed inquiries that have not led to a client relationship every quarter. During that review, we delete inquiries more than 12 months after the last substantive contact unless retention remains necessary for an active client relationship, an unresolved business matter, or an applicable legal obligation. Because reviews occur quarterly, actual removal may take place approximately 12–15 months after the last substantive contact. This is a manual review practice, not automated deletion.

Inquiry messages and related communications may remain in our email and business records until that review and deletion take place. Short-lived security records and email messages have different retention practices; removal of a security record does not automatically delete an inquiry email.

Your choices and privacy requests

You may choose not to submit a form. You can ask about information you provided, request a correction or deletion, or tell us you do not want further optional communications. Contact us through the website contact form or the telephone number listed on our digital business card. Please identify your request without sending unnecessary sensitive information.

We may need to verify your identity before acting. Some information may need to be retained for legitimate business or legal reasons. Depending on your location and the laws that apply, you may have additional privacy rights.

Security and limitations

We use reasonable safeguards and service-provider security features to protect information. No website, email service, or transmission method can guarantee complete security or availability. A successful form confirmation means the submission was accepted for delivery; it does not guarantee that an email reached an inbox.

Children and changes to this policy

This website and our services are not directed to children under 13, and we do not knowingly collect their personal information through the website. If you believe a child has provided information, contact us so we can address it.

We may update this policy as our practices or applicable requirements change. The date above identifies the latest update.