Growth & process consulting

Something is slowing your business down. Let's figure out what it is.

Maybe you are getting inquiries but not enough customers. Marketing feels scattered. Follow-up is inconsistent. A process takes too much time. Or you simply know something could work better, but you are not sure what to fix first.

I help look at the situation, find the likely bottleneck, and turn it into a practical set of priorities and next steps.

Focused session from $150

Business clarity review from $495

Small-business growth and process consulting for marketing, customer conversion, workflows, systems, and business launches.

Raleigh & Triangle area + remote consulting

You may know the symptoms. The real problem may be somewhere else.

Maybe sales are slow, but the real issue is the offer.

Maybe leads are coming in, but nobody follows up consistently.

Maybe you are spending time on marketing, but customers still do not understand why they should choose you.

Maybe the business has grown, but the way the work gets organized has not grown with it.

Sometimes several small problems are connected.

I help connect those dots before you spend more time or money fixing the wrong thing.

You are doing marketing, but getting too little response

People ask questions, but too few become customers

Your offer is harder to explain than it should be

Follow-up is inconsistent

Customers get confused or drop off

Too much work depends on memory or manual effort

A launch or new idea feels scattered

There are too many possible priorities

You suspect AI or automation could help, but do not know where to start

What we can look at together

Your offer & message

Is it clear what you sell, who it is for, and why someone should choose you?

Marketing that is not getting enough response

Where are people finding you? What happens next? Where might interest be dropping off?

Leads that do not turn into customers

What happens after someone calls, fills out a form, sends a message, or asks for information?

Customer experience

Where are customers confused, waiting too long, dropping out, or having to work too hard?

Workflows that take too much time

What is repetitive, manual, disorganized, or dependent on one person remembering everything?

Launches, changes & new ideas

What actually needs to happen first? What can wait? How should the work be sequenced?

AI & Automation. Where useful, I can also identify repetitive or information-heavy work that may be simplified with AI or automation. AI is a capability here, not a standalone service.

Start with what you know about the problem

You may already know what needs fixing, or you may only know that something is not working as well as it should. Both are good places to start.

Path 01

Find the bottleneck

Business clarity review

Something needs improvement, but you are not yet sure where the underlying problem is.

Details & pricing

Business clarity review

Something needs improvement, but you are not yet sure where the underlying problem is.

Details & pricing

Best for

An established small business where marketing, customer follow-up, workflows, or business systems may be connected, and you need to know what deserves attention first.

Depending on the situation, we may look at

Offer, positioning, and messaging

Website and digital presence

Marketing activity and lead sources

Inquiries and customer follow-up

Lead conversion

CRM and customer tracking

Reviews, referrals, and retention

Key workflows

Repetitive or manual work

Owner dependencies

Tools and business systems

You receive

A strategic review of the agreed priority areas

The most important bottlenecks or opportunities I see

Clear priorities

Practical recommendations

A now / next / later plan

A findings review session

From $495

Scope is confirmed before the work begins.

For more complex businesses

Growth & systems audit

A deeper review when several parts of the business may be connected and a narrower diagnostic would not be enough.

Explore the audit

Growth & systems audit

A deeper review when several parts of the business may be connected and a narrower diagnostic would not be enough.

Explore the audit

Best for

A business that has grown more complex, has several recurring problems, or needs a broader diagnosis before investing in another round of changes.

Depending on the agreed scope, we may examine

Marketing and growth

Offers and positioning

Messaging and website

Marketing channels

Lead generation and visibility

Customers and revenue leakage

Lead sources

Inquiry handling

Response and follow-up

Conversion

CRM

Booking or proposal flow

Reviews, referrals, retention, reactivation

Business processes

Key workflows

Owner dependencies

Bottlenecks and weak handoffs

Duplicated or repetitive work

Project and information flow

Tools and systems

CRM

Spreadsheets and forms

Project-management tools

Communication and information organization

Useful AI or automation opportunities

Unnecessary or duplicated tools

You receive

Broader business diagnosis

Major growth and process bottlenecks

Areas where opportunities may be lost

Areas where effort may be wasted

Prioritized recommendations

Implementation priorities

30 / 60 / 90-day improvement roadmap

Findings workshop

From $1,250

Final scope and price are agreed after an initial conversation.

Path 02

Fix the bottleneck

Focused improvement project

You already know what needs to work better. We turn that issue into a defined improvement project.

Examples & pricing

Focused improvement project

You already know what needs to work better. We turn that issue into a defined improvement project.

Examples & pricing

Best for

Problems like an offer that is difficult to explain, leads that are not followed up consistently, a website that is not turning enough interest into inquiries, scattered CRM or customer information, a workflow that takes too much time, weak review or referral processes, repetitive manual work, or a launch that needs better structure.

Possible projects include

Offer and messaging improvement

Website or landing-page improvement

Lead follow-up

Customer journey improvement

CRM structure

Reviews and referrals

Workflow redesign

Marketing prioritization

Launch planning

Practical AI and automation

Before the work starts, we agree on

Problem

What specifically is not working.

Outcome

What should be true when the work is done.

Scope

What is included, and what is not.

Deliverables

What you receive.

Timeline

When the work happens.

Price

Agreed before anything starts.

Projects from $500

Final price depends on the agreed outcome and scope.

Path 03

Build the right things first

Business launch roadmap

Starting a business, launching a service, or pursuing a new direction? Build what is actually needed to start selling and learning from real customers.

What’s included & pricing

Business launch roadmap

Starting a business, launching a service, or pursuing a new direction? Build what is actually needed to start selling and learning from real customers.

What’s included & pricing

Best for

New businesses, early-stage founders, or existing businesses preparing a substantial new offer or service.

Depending on the business, we may work through

Target customer

Offer and service structure

Pricing direction

Positioning and messaging

Website or landing-page requirements

Initial customer-acquisition channels

Local or digital visibility

Inquiry and follow-up process

CRM or basic customer tracking

Reviews and credibility

Scheduling and payments

Essential business tools

Practical AI or automation opportunities

You receive a prioritized launch roadmap

Now

What is essential before or immediately after launch.

What should be added once selling begins.

Later

What may become useful after real market feedback.

Don't build yet

Things likely to consume time or money before they are genuinely necessary.

The goal is to get enough of the business into place to start selling and learning without spending months building things that may not yet be needed.

From $850

Final scope is agreed after an initial conversation.

Have one specific business question?

Quick problem-solving session

$150

60-minute working session

A focused session around one business, marketing, growth, or process question.

Questions people bring

Why are my leads not converting?

Which marketing channel should I prioritize?

Does my offer make sense?

Do I really need a CRM?

How should I promote this new service?

What should I fix on my website first?

Which growth idea deserves attention first?

Includes. Short intake, review of a few relevant materials, 60-minute working session, short written recap, and 3 to 5 recommended next actions.

Already know exactly what needs to be done?

If you already know the task and mainly need help executing, organizing, researching, setting it up, or coordinating the work, Practical Marketing & Business Support may be a better fit.

Not sure? Tell me what is happening.

Clarity. Structure. Momentum.

A simple way to work through a messy problem

Clarity

What is actually happening? What matters most? What may only be a symptom?

Structure

What are the real options, dependencies, priorities, and decisions?

Momentum

What should happen next, who needs to do it, and what can wait?

Once we know what needs to change

A recommendation is more useful when there is a practical way to act on it.

After a review, audit, or roadmap, you can implement the recommendations yourself, use your existing team or vendors, bring in a specialist, or use Mymentum for selected hands-on execution and project coordination.

Diagnose

→

Prioritize

→

Improve

→

Implement

→

Review

Hands-on implementation is scoped separately when it falls outside the consulting engagement.

Want an outside perspective over time?

Growth & process advisory

Ongoing support for owners who want regular senior input without adding a full-time marketing or growth role.

What it can cover

Want an outside perspective over time?

Growth & process advisory

Ongoing support for owners who want regular senior input without adding a full-time marketing or growth role.

What it can cover

Support may include

Marketing and growth priorities

Business decisions

New bottleneck identification

Results review

Customer experience improvements

Process improvements

Growth experiments

Offer and messaging decisions

Vendor or tool evaluation

AI and automation opportunities

Launch guidance

Review of work produced by internal teams or contractors

Custom monthly advisory plans

Why work with me

An outside perspective with practical business experience.

20+ years of business experience

Strong research & problem-solving

Broad business perspective

Practical implementation mindset

I bring more than 20 years of experience across marketing, business operations, projects, launches, events, vendors, CRM-related work, and growth initiatives.

That experience helps me look beyond one isolated symptom. I ask practical questions, connect the moving pieces, research what I do not know, and bring the problem back to a manageable set of choices.

The goal is a clearer understanding of what deserves attention and what should happen next.

Start here

What is not working as well as it should?

You do not need to diagnose the problem before contacting me.

Tell me what is happening, what you have already tried, and where you feel stuck.

I’ll review it and let you know whether a focused session, a clarity review, a deeper audit, a launch roadmap, or another type of support makes the most sense.

Raleigh, NC and Triangle area. Remote consulting available.